Category: writing and editingPage 1 of 4

Some reflections on starting a new job remotely. How does remote working affect our ability to build relationships? What might the current situation tell us about the future…

I’ve lived in the capital for more than a decade. And for the last three years, I’ve been thinking about how and when I might move out of…

Part 3 in my series on coronavirus communications. Here are some tips for how to look good on video conference calls. Whichever platform you use – Microsoft Teams,…

Part 2 in my series of blogs about coronavirus communications. This time, I’m looking at Chris Whitty’s public and online speaking. There continues to be much analysis of…

Part 1 in my series of blogs about coronavirus communications. To begin, I reflect on how my organisation has responded to cancelled speeches and what we might do…

What is online reputation management and what does it tell us about the future of public relations as conducted online? There are two characteristics of online reputation management…

Ok, I’ll admit it. I love end-of-year lists. So, I decided to create my own year-in-review, which I hope will also answer a question I’m often asked: “What…

A week last Friday, a terrorist attack in the area of London Bridge resulted in the deaths of two young people. In a cruel twist of irony, those…

When and how should a business apologise for wrongdoings or mishaps? This question was posed at “Sorry? Corporate apologies in an age of transparency”, an event organised by…